When organisations engage
consultants to tell them what to do, they usually already know the answer; they
just need an outsider to boost their credibility. It’s why consultants are often referred to as
people who borrow your watch to tell you the time; as often as not, they simply
write down in black and white exactly what you want them to write.
Those paying the
outside consultants inevitably have a degree of influence over what they write;
and those who have the most influence are those who choose the consultants and
write their brief. In all of this,
governments and public sector bodies are no different from private sector
companies; he who pays the piper calls the tune.
No-one should be
surprised that the report on the Welsh Health service written for the Welsh
Government comes down in support of the Government’s changes; that was pretty
much guaranteed from the outset. The
danger is that politicians get so involved in trying to discredit both the
report’s author and the minister, for largely political reasons, that they lose
sight of the underlying arguments.
As far as I can
see, there is a high level of consensus (albeit not unanimity) amongst health professionals
that there needs to be a shift in the balance between what is delivered locally
from a number of generalist units and what is delivered more centrally from a
smaller number of specialist units. That
is being driven by a number of factors, including the increasing specialisation
of practitioners, the need to maintain specialists’ skills through them seeing
an adequate number of cases, the increasing cost of some treatments and
equipment, and recruitment difficulties.
None of those
factors have a terribly high level of respect for the rurality of Wales. But neither is there anything in any of those
factors which undermines the argument for most of the more routine cases to
continue to be dealt with locally. The
problem is where to draw the line – and what happens when, as many of those
believe is now the case, the line needs to be moved?
There is a natural
tendency for people to want to retain as many services as possible in their
local hospitals – and there is a natural tendency for politicians who want
their votes to support them in that desire.
(And it isn’t limited to opposition politicians; some Labour AMs have
been equally quick to make the same arguments, even if it’s their government
behind the changes.)
So far, the government
has simply not been getting its case across effectively. When opposition AMs – and even government AMs
– denounce any and every proposed change as a ‘downgrading’ of one hospital or
another, the rational argument for some change quickly gets lost in the
shouting and demands for resignations.
The government hasn’t always helped its own case; the concentration has
always seemed to be on what’s moving from a hospital rather than on what’s
staying; but then, that which is changing is always more interesting than that
which is staying the same.
Faced with such
difficulties, it’s hardly a surprise that the government sought some outside
help to examine the situation and shore up its position. Nor is it surprising that the expert selected
is sympathetic to the government’s position; the majority of other experts in
the field would have been equally sympathetic.
So why are they in such a mess now?
I suspect that it’s
partly because the move to make changes is to some extent anticipatory rather
than reactive. The search for the ‘killer’
arguments about how the current system is letting patients down is a vain
search if the problems being addressed are those of the future rather than the
past. The danger is that waiting for the
killer arguments is likely to mean that they become exactly that – killers. Waiting until there are a sufficient number
of excess mortalities to prove the case isn’t really what I want of government.
And yet, without
those arguments, it can, and frequently does, look as though the government is
acting for financial rather than clinical reasons. And the e-mails released this week give the
appearance of a degree of selection of relevant facts and statistics to support
a pre-determined outcome.
Whatever the
outcome of this week’s hoo-hah, the underlying problem will not go away. We need a sensible and rational debate about
what local hospitals can or cannot continue to do, safely and effectively – and
what requires a degree of specialisation which simply cannot be provided
locally. I’m not seeing much of that
debate at present.
1 comment:
The problem is exacerbated in rural Wales where Labour has precious little political support and the opposition normally win the lion share of seats at elections thereby providing no incentive for Labour Minister's to make the effort of explaining changes to services to local residents.
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